Refund policy

Returns and refunds

For eligible clothing items in U.S. orders, email allinthefam.co@gmail.com within 7 days after delivery of all items in your order. Include your order number, item and reason. For a split shipment, the window starts when the final package is delivered.

Items must be unworn, with original tags and the original clear garment packaging and SKU label. After receiving return instructions, ship the item within 7 days of your request. Please obtain instructions before returning anything; return locations can vary.

You pay return shipping unless the item arrived damaged or incorrect. Original shipping and handling charges are nonrefundable, except where required by law or when we resolve a shipping error. Report damaged or incorrect items promptly and include photographs.

Beauty items, bodysuits, face masks, intimates/lingerie, jewelry and swimwear are final sale. We do not offer exchanges. Returns that do not meet these conditions may be declined.

For bags, eyewear and other nonclothing accessories, contact us before ordering to confirm the item’s return eligibility.

Eligible returns are inspected after receipt. Supplier processing normally takes 5–7 business days. Approved refunds go to your original payment method; your payment provider may need additional time. Applicable consumer rights remain unaffected.